I want my money back, how do I do this?

You can get a refund using iTunes. To do this you'll need to present a valid reason taking into account the store guidelines.

To request a Refund on iTunes, follow these steps:

  • Launch iTunes on your computer;
  • Select iTunes Store;
  • In the right side, under Music, you'll find Account, click on it;
  • Type in your password when prompted so you can proceed;
  • Scroll down until Purchase History and click on See All;
  • You'll be able to see a list of your purchases, just click on the arrow right next to the purchase you'd like a refund for;
  • Click on Report a Problem and you'll be routed to Apple's website;
  • Just follow the steps, choose the Refund option and explain your reasons.

Please click here for further help.

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