We are receiving a high number of e-mails and requests and therefore the response time is longer than usual. We will answer your email at first come-first served basis and as soon as possible.
In order to make sure that we take care of your request in the first opportunity, we kindly ask you to please try and always add comments in the same ticket/email thread, otherwise, we might miss some of your most recent messages when reaching out to you.
Thank you for your patience and for your continued support!
Our office hours are from Monday through Friday between 10am and 6pm (GMT).